Privacy Policy

Effective Date: 27th June 2026 Nicole Wilson Interiors is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, store, and share personal data when you visit our website, contact us, or use our services.

1. Who we are

This privacy policy applies to Nicole Wilson, trading as Nicole Wilson Interiors, an interior design studio based in North Yorkshire. We are the data controller for the personal data we collect and use in connection with our website and services.

2. Personal data we collect

We may collect and process the following personal data: Contact details: first name, last name, email address and telephone number. Project details: information you provide in our enquiry forms or when you contact us, including project requirements and any other details you choose to share. Technical data: IP address, browser type, device information and website usage data collected through cookies and analytics. Images: photographs of projects or spaces, where you have given consent for us to use them.

3. How we collect your data

We collect personal data when you: Complete our contact form. Contact us by email or telephone. Use our website. Engage our services. Give consent for image use or marketing, where applicable.

4. How we use your data

We use your personal data to:

Respond to enquiries.

Provide interior design, technical, sourcing and trade coordination services.

Prepare quotations, proposals and project documents.

Manage communication throughout a project.

Handle invoicing, accounts and administration. Improve our website and services.

Send marketing communications where permitted. Use client images for website and social media content, where consent has been given.

5. Lawful bases for processing

We rely on the following lawful bases under UK data protection law: Contract: to respond to enquiries and provide our services. Legitimate interests: to operate and improve our business, manage our website and maintain appropriate records. Consent: for the use of client images and certain cookie settings, and where required for marketing. Legal obligation: to keep records and comply with legal, tax and accounting requirements.

6. Marketing communications

We may send marketing emails to existing clients and prospective clients where soft opt-in applies and where permitted by law. You can opt out of marketing at any time by using the unsubscribe link in our emails or by contacting us directly. If you opt out, we will stop sending you marketing communications.

7. Cookies and analytics

Our website uses cookies and analytics provided through Squarespace. These may collect information about how you use the website, such as pages visited, time spent on pages and technical device information. Where required, we will ask for your consent through our cookie banner before placing non-essential cookies on your device. You can change your cookie preferences at any time using the cookie settings available on the site.

8. Sharing your data

We do not sell your personal data. We may share your personal data with trusted third parties where necessary to deliver our services and run our business, including:

Website and hosting providers. Squarespace and related website tools.

Xero for accounting and invoicing.

SketchUp and AutoCAD for design and technical work.

AI-assisted software tools we use for administrative tasks such as drafting and organising project documents, on terms that do not use your data to train their models.

Contractors, tradespeople, suppliers and other project partners. Professional advisers and tax or legal authorities, where required.

These third parties will only receive the information they need to carry out their role.

9. International transfers

Some of our service providers, including our website platform and analytics tools, may store or process personal data on servers outside the UK. Where personal data is transferred outside the UK, we rely on those providers having appropriate safeguards in place, in line with UK data protection law.

10. Client images and portfolio use

We may request your consent to use project images on our website, social media or other promotional materials. Where we use images: We will only do so with your consent. We will not knowingly identify your exact address or security-sensitive details. You can withdraw your consent at any time for future uses.

11. How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry records: 6 months Client project files: 4 years Accounting and tax records: kept for as long as required by law

12. Your rights

Under UK data protection law, you have the right to: Access the personal data we hold about you. Correct inaccurate or incomplete data. Request deletion of your data in certain circumstances. Object to or restrict certain processing. Withdraw consent where we rely on consent. Request data portability in certain circumstances. You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we use your data.

13. Contact us

If you have any questions about this privacy policy or how we use your personal data, please contact us: Email: info@nwinteriors.co.uk‍ ‍

14. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.